Cause:

Solution:

1) Click 'Start' todisplay the Windows 'Start' menu.
Start menu
2) Select 'Settings' and select 'Printers'.
Printers from Settings menu
3) Open 'Add Printer'. (The Add Printer Wizard is launched.)
Add Printer
4) Click 'Next'.
5) Select 'Network Printer'
6) Click 'Next'.
7) Type the network path. (The path must include the network drive letter.)
entering network printer settings
8) Select whether or not to print from MS-DOS-based programs.
9) Click 'Next'.
10) Click 'Next'.
11) Do one of the following:

a) Select from available printers:

1] Select a manufacturer in the 'Manufacturers' list.
2] Select a printer model in the 'Printers' list.

b) Use manufacture's disk:

1] Click 'Have Disk...'
Have Disk
2] Type the path to the disk.
3] Click 'OK'.
4] Select a printer from the list.

12) Click 'Next.'
13) Select the printer port.
select printer port
14) (Optional) Type a name for the printer.
15) Select 'Yes' or 'No' the make this printer the default printer for Windows.
Default printer
NOTE: 'Yes' is recommended.
16) Click 'Next'.
17) Select 'Yes' to print a test page.
18) Click 'Finish'.